Chamberlain CIGBU User's Guide User's Manual
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CHAMBERLAIN® INTERNET GATEWAY USER’S GUIDE
Featuring MyQ® Technology
This User’s Guide will help you get the most from your Chamberlain® MyQ® enabled
products when using a smartphone, tablet, or computer to monitor and control your garage
door opener, gate operator, light controls, or other MyQ® enabled products.
1 CONNECT & CREATE
• See the “Chamberlain MyQ® Quick Start Guide” for instructions for the connection of
your Chamberlain® Internet Gateway to the Internet. You MUST use a computer for
this step; you cannot create an account from a mobile device. Go to
www.mychamberlain.com to create an account and connect the Internet Gateway.
• You must have a valid email address to create a Chamberlain® MyQ® account. Enter
your information and click submit, an email will be sent to you to confi rm your valid
email address. If you do not get a confi rming email, check your spam email folder or try
creating the account again, being careful to spell the email address correctly.
• When the Chamberlain® Internet Gateway powers up, the GREEN LED and BLUE LED
will blink four times to indicate a correct power connection and reset of the Internet
Gateway. After power up, the LEDs will indicate the status of the Chamberlain® Internet
Gateway. Refer to the “tips” section for details regarding the LED indicators.
• If the GREEN LED is off after connecting the Chamberlain® Internet Gateway to your
router, check the Ethernet cable connection to your router. It must be in the LAN port,
(normally numbered 1 – 4). If the GREEN
LED is still off, try another port on your
router. If you still cannot get a solid GREEN
LED, contact Chamberlain® Technical
Support at
technical.support@chamberlain.com or at
1-800-528-9131.
If you have additional questions or problems after reviewing
this User’s Guide, please contact Chamberlain® Technical Support
at: technical.support@chamberlain.com or at 1-800-528-9131.
Green LED
Blue LED