Chamberlain CIGBU User's Guide User's Manual

Chamberlain Smartphone Connectivity User's Manual - CIGBU User's Guide.
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CHAMBERLAIN® INTERNET GATEWAY USER’S GUIDE
Featuring MyQ® Technology
This User’s Guide will help you get the most from your Chamberlain® MyQ® enabled 
products when using a smartphone, tablet, or computer to monitor and control your garage 
door opener, gate operator, light controls, or other MyQ® enabled products.

1 CONNECT & CREATE

•   See the “Chamberlain MyQ® Quick Start Guide” for instructions for the connection of 

your Chamberlain® Internet Gateway to the Internet. You MUST use a computer for 
this step; you cannot create an account from a mobile device. Go to 
www.mychamberlain.com to create an account and connect the Internet Gateway.

•   You must have a valid email address to create a Chamberlain® MyQ® account. Enter 

your information and click submit, an email will be sent to you to confi rm your valid 
email address. If you do not get a confi rming email, check your spam email folder or try 
creating the account again, being careful to spell the email address correctly.

•   When the Chamberlain® Internet Gateway powers up, the GREEN LED and BLUE LED 

will blink four times to indicate a correct power connection and reset of the Internet 
Gateway. After power up, the LEDs will indicate the status of the Chamberlain® Internet 
Gateway. Refer to the “tips” section for details regarding the LED indicators.

•   If the GREEN LED is off after connecting the Chamberlain® Internet Gateway to your 

router, check the Ethernet cable connection to your router. It must be in the LAN port, 

(normally numbered 1 – 4). If the GREEN 
LED is still off, try another port on your 
router. If you still cannot get a solid GREEN 
LED, contact Chamberlain® Technical 
Support at 
technical.support@chamberlain.com or at 
1-800-528-9131.

If you have additional questions or problems after reviewing 

 this User’s Guide, please contact Chamberlain® Technical Support  

at: technical.support@chamberlain.com or at 1-800-528-9131.

Green LED

Blue LED

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