GE 16043750 User's Manual

GE Telephone User's Manual - 16043750.
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Telephone Basics
Adjusting the Volume
You may control the listening level with the VOLUME switch, which 
has three levels.
Redialing a Number
If you want to call the last number you dialed again (up to 32 digits), 
use the redial feature.
1. Pick up the handset.
2. Press the redial button, and wait (approx. 5 seconds) for the unit to 

automatically redial the last number you called.

Using One Touch Redial
If the last call you dialed was busy, you can redial it immediately by 
just pressing the redial button and without hanging up the handset.
Memory
Before you store a telephone number in memory, make sure the 
dialing mode is correctly set for the type of service you have. The 
default dialing mode is tone (touch-tone), so if you have pulse (rotary) 
service, you must first change the dialing mode. See “Setting the 
Dialing Mode.” The following buttons can be stored into any memory 
location: 0-9.
Storing Frequently Called Numbers
1. Pick up the handset.
2. Press the store button.
3. Push the desired memory location button.
4. Press the store button.
5. Use the handset number keys to enter the telephone number (up 

to 16-digits) and press the store button.

6. Hang up the handset.

NOTE: If you make a mistake, use the delete button to 

delete wrong digits.

Changing a Stored Number
Repeat the storage sequence above. The new number replaces the 
old number at the memory location.
Erasing a Stored Number
1. Pick up the handset.
2. Press the store button.
3. Press the memory location (0-9) to be erased.
4. Press delete for three seconds.
5. Hang up the handset.
Dialing Frequently Called Numbers
1. Pick up the handset and press the mem button,
2. Press 0-9 for the memory location. The number dials automatically.
   

OR

1. Pick up the handset and press the dial button.
2. Press the review button for the desired memory location.
3. Press the dial button to dial the number.
Reviewing Numbers Stored in Memory
1. Press the store button.
2. Press 0-9 for the memory location. The number shows on the 

display.

Copy Caller ID Memory to User Memory
1. Pickup the handset.
2. Press either review (5 or 6) button to display the number  you 

want to copy.

3. Press the store button.
4. Press 0-9 for the memory location. The display flashes if the 

memory location is occupied. Press either review (5 or 6) button 
to select an empty location. The number is automatically stored to 
the empty location.

5. Press the hook switch to exit.
Copy Redial Memory to User Memory
1. Pickup the handset.
2. Press store.
3. Press 0-9 for the memory location. The display flashes if the 

memory location is occupied. Press either review (5 or 6) button 
to select a different location.

4. Press the store button again to confirm.
5. Press the redial button, and then press the store button again.
6. Press the flash button or the hook switch to exit.
Storing a Pause in Memory
The redial button has dual functionality. It becomes a pause button 
if the store button is pressed first. It is valid only when storing a 
number into memory. Use the redial button to insert a pause when 
a delay is needed in an automatic dialing sequence. For example, 
when you must dial a 9 to get an outside line, or when you enter 
codes to access your long distance company. A pause shows in the 
display as a “

P.” 

You may need to adjust the length of the pause. It can be adjusted 
from 1 to 9 seconds. The default setting is 4 seconds.
1. Pickup the handset.
2. Press the store button.
3. Press the redial button.
4. Press 1-9 (1 = 1 second, 2 = 2 seconds, etc.)
5. Press store again.
6. Press the flash button or the hook switch to exit.
Chain Dialing
This process allows you to dial a succession of stored numbers from 
separate memory locations. This is useful when you must dial several 
sequences of numbers, such as with frequent calls via a telephone 
company long distance provider.

Installing the Phone
Installing the Batteries

IMPORTANT: You wil  have approximately 90 seconds to 

replace the batteries before the memories stored in the 

handset are lost. Please read the instructions before 

replacing the batteries and have the batteries ready to 

be inserted beforehand. As a precaution, you may want 

to write down any stored information you do not want 

erased.

Your Caller ID phone uses 4 AAA-size alkaline batteries for receiving 
and storing Caller ID records and for the numbers you use for 
memory dialing.
1. If the telephone cord is already connected, disconnect it from the 

wall jack. Place the handset off to the side.

2. Use a ball point pen to open the battery compartment door.
3. Insert 4 AAA-size alkaline batteries as shown on the diagram inside 

the battery compartments.

4. Replace and secure the battery compartment doors.

IMPORTANT: If you’re not going to use the telephone for 

more than 30 days, remove the batteries because they 

can leak and damage the unit.

Installing the Phone
Your phone should be placed on a level surface, such as a desk or 
table top, or you can mount it on a wall. 
1. Plug the straight telephone line cord into a modular phone jack.

2. Set the RINGER switch on the base to the desired volume level.
 

 = Sound will be loudest.

 

 = Sound will be lower.

 

 = Telephone will not ring.

3. Place the handset in the cradle on the base. 

NOTE: The unit is properly installed if you pick up the 

handset and hear the dial tone. If you don’t hear a 

dial tone, recheck all installation steps, or refer to the 

Troubleshooting Tips section of this user’s guide for 

more information.

Wallmount Installation
Your telephone may also be mounted on a 
wall plate (not included).
1. Plug the telephone line cord into a 

modular wall phone jack.

2. Feed the straight telephone line cord 

through the grooves on the bottom of the 
base.

3. Slip the mounting holes on the bottom 

of the base over the wall plate posts and 
firmly slide the unit down into place (wall 
plate not included).

Wrapping the Telephone Line Cord
In desktop or wal  mount mode, you may want to wrap the excess 
telephone line cord around the mounting bracket on the bottom of 
the base.
Telephone Set Up
Setting Up the Caller ID Menu
Do not plug the telephone into the modular phone jack while setting 
up the Caller ID menu because an incoming call may invalidate the 
information not yet saved. The handset must be on the cradle on the 
base to enter the Setup Menu.
1. Press the options button. 

SET 5 OR  6 appears in the display.

2. At this point you can press either REVIEW up or down button to 

scroll among the seven menu screens, which are: 

• 

SET 5 OR  6

• 

LOCAL AREA CODE (default - - -)

• 

REGIONAL AC’S-1

• 

CID LANGUAGE (default English)

• 

SELECT CONTRAST (default 3)

• 

T/P DIAL MODE (default TONE)

• 

EXIT SETUP

3. You have 10 seconds following any key press before the phone 

automatically return to the 

NO CALLS summary screen, or you can 

press dial to exit during set up.

Telephone Jack Requirements
To use this phone, you need an RJ11C type 
modular telephone jack, which might look like 
the one pictured here, installed in your home. If 
you don’t have a modular jack, call your local 
phone company to find out how to get one 
installed.
Important Installation Information
•  Avoid sources of noise and heat, such as motors, fluorescent 

lighting, microwave ovens, heating appliances and direct sunlight.

•   Avoid areas of excessive dust, moisture and low temperature.
•   Avoid other cordless telephones or personal computers.
•  Never install telephone wiring during a lightning storm.
•  Never install telephone jacks in wet locations unless the jack is 

specifically designed for wet locations.

•  Never touch non-insulated telephone wires or terminals, unless the 

telephone line has been disconnected at the network interface.

•  Use caution when installing or modifying telephone lines.
Handset Layout

Setting Your Local Area Code
The telephone uses the programmed area code to determine the 
number format to display when a valid Caller ID signal is received. It 
is also used for the Dialback feature.
1. Press the options button. 

SET 5 OR  6 appears in the display.

2. Press the review up button until 

- - - LOCAL AREA CODE appears in 

the display.

3. To enter or change the area code, press the options button. The 

display shows the area code stored in memory. The left-most digit 
or a minus sign (-) flashes, indicating the unit is ready to accept the 
area code entry.

4. Press review down and select a number from 9-0 for the first digit.
5. When the desired digit is flashing, press review up to advance to 

the next digit.

6. Repeat steps 4 and 5 until all the digits for your area code are 

correct.

  If you make a mistake, you can simply repeat the previous steps 

until your area code is set.

7. Press options to store the area code and return to the 

LOCAL AREA 

CODE display.

Setting Regional Area Codes for 10-Digit 

Dialing
Like the Local Area Code, the telephone uses the programmed area 
codes to determine the number format to display when a valid 
Caller ID signal is received. Calls that match any of the programmed 
regional area codes are displayed as 10 digits. This is helpful in areas 
that have multiple or overlapping area codes and require 10-digit 
dialing.
1. Press the options button. 

SET 5 OR  6 appears in the display.

2. Press the review up button until 

- - -  - - -   - - - REGIONAL AC’S-1 

shows in the display.

3. To enter or change the area code, press the options button. The 

display shows the area code stored in memory. The left-most digit, 
or minus sign (-), flashes, indicating the unit is ready to accept the 
area code entry.

4. Press the review down button and select a number from 9-0 for 

the first digit of the area code.

5. When the desired digit is flashing, press the review up button to 

advance to the next digit.

6. Press the options button again to enter the next three-digit 

regional area code and repeat steps 4 and 5 until all the 

REGIONAL AC’S-1 and REGIONAL AC’S-2 are entered.

7. Press the options button to store the setting and return to the 

REGIONAL AC’S-1 display.

8. Press dial to exit.
Setting the CID Display Language 
This setting lets you display Cal er ID messages in English, French or 
Spanish.
1. Press the options button. 

SET 5 OR  6 appears in the display.

2. Press the review up button until

 CID LANGUAGE appears in the 

display.

3. Press the options button to show the current language setting. The 

default is English.

4. Press review up or down to change the language.
5. Press options to store the language and return to the 

CID 

LANGUAGE display.

Setting the Contrast 
This adjustment allows you to adjust the contrast and viewing angle 
of the display. 
1. Press the options button until 

SET 5 OR  6 appears.

2. Press the review up button until 

SELECT CONTRAST appears in the 

display.

3. Press the options button to show the current contrast setting. 

There are five levels of contrast, with the default set to 3.

4. To decrease the contrast, press review down. To increase the 

contrast, press review up.

5. Press the options button to store the contrast setting and return to 

the 

SELECT CONTRAST display.

Setting the Dialing Mode
This adjustment al ows you to select tone (touch-tone) or pulse (rotary) 
dialing.
1. Press the options button until 

SET 5 OR  6 appears.

2. Press the review up button until 

T/P DIAL MODE appears in the 

display.

3. Press the options button to show the current dial mode. The 

default is set to TONE.

4. To change the dialing mode, press review up or down. The display 

will alternate between the two dialing modes.

5. Press the options button to store the dialing mode and return to 

the 

T/P DIAL MODE display.

Exiting Setup
To immediately exit the setup mode after your changes have been 
made, select the 

EXIT SETUP menu and press the options button. 

NOTE: The phone exits Setup after 10 seconds if no 

buttons are pressed. 

REMINDER: The time and date are programmed 

automatically when the first Caller ID record is 

successfully received after the unit is setup.

Equipment Approval Information
Your telephone equipment is approved for connection to the Public 
Switched Telephone Network and is in compliance with parts 15 and 
68, FCC Rules and Regulations and the Technical Requirements for 
Telephone Terminal Equipment published by ACTA.
1  Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other 
information, the US number and Ringer Equivalence Number (REN) for 
the equipment. You must, upon request, provide this information to 
your telephone company.
The REN is useful in determining the number of devices you may 
connect to your telephone line and still have all of these devices ring 
when your telephone number is called. In most (but not all) areas, 
the sum of the RENs of all devices connected to one line should not 
exceed 5. To be certain of the number of devices you may connect 
to your line as determined by the REN, you should contact your local 
telephone company.
A plug and jack used to connect this equipment to the premises wiring 
and telephone network must comply with the applicable FCC Part 68 
rules and requirements adopted by the ACTA. A compliant telephone 
cord and modular plug is provided with this product. It is designed to 
be connected to a compatible modular jack that is also compliant. 
See installation instructions for details.
Notes  
• This equipment may not be used on coin service provided by the 

telephone company.

• Party lines are subject to state tariffs, and therefore, you may not be 

able to use your own telephone equipment if you are on a party line. 
Check with your local telephone company.

• Notice must be given to the telephone company upon permanent 

disconnection of your telephone from your line.

• If your home has specially wired alarm equipment connected to 

the telephone line, ensure the installation of this product does not 
disable your alarm equipment. If you have questions about what 
will disable alarm equipment, consult your telephone company or a 
qualified installer.

US Number is located on the cabinet bottom.

REN Number is located on the cabinet bottom.

2  Rights of the Telephone Company 

Should your equipment cause trouble on your line which may 
harm the telephone network, the telephone company shall, where 
practicable, notify you that temporary discontinuance of service 
may be required. Where prior notice is not practicable and the 
circumstances warrant such action, the telephone company may 
temporarily discontinue service immediately. In case of such 
temporary discontinuance, the telephone company must: (1) promptly 
notify you of such temporary discontinuance; (2) afford you the 
opportunity to correct the situation; and (3) inform you of your right to 
bring a complaint to the Commission pursuant to procedures set forth 
in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications 
facilities, equipment, operations or procedures where such action 
is required in the operation of its business and not inconsistent with 
FCC Rules and Regulations. If these changes are expected to affect 
the use or performance of your telephone equipment, the telephone 
company must give you adequate notice, in writing, to allow you to 
maintain uninterrupted service.

Interference Information
This equipment has been tested and found to comply with the limits 
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These 
limits are designed to provide reasonable protection against harmful 
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy 
and, if not installed and used in accordance with the instructions, may 
cause harmful interference to radio communications. However, there is 
no guarantee that interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this 
product.
If this equipment does cause harmful interference to radio or television 
reception, which can be determined by turning the equipment off and 
on, the user is encouraged to try to correct the interference by one or 
more of the following measures:

Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth 
for an uncontrolled environment. This equipment should be installed 
and operated with a minimum distance of 20 centimeters between 
the radiator and your body. This transmitter must not be co-located or 
operated in conjunction with any other antenna or transmitter.”
Introduction

CAUTION: When using telephone equipment, there 

are basic safety instructions that should always 

be followed. Refer to the IMPORTANT SAFETY 

INSTRUCTIONS provided with this product and 

save them for future reference.

IMPORTANT: Because cordless phones operate on 

electricity, you should have at least one phone in your 

home that isn’t cordless, in case the power in your 

home goes out.

Before You Begin

Parts Checklist
Make sure your package includes the following items:

Modular 

telephone 

line jack

Wall plate

• Reorient or relocate the receiving antenna (that is, the antenna for 

radio or television that is “receiving” the interference).

• Reorient or relocate and increase the separation between the 

telecommunications equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on 

a circuit different from that to which the receiving antenna is 
connected.

If these measures do not eliminate the interference, please consult 
your dealer or an experienced radio/television technician for additional 
suggestions. Also, the Federal Communications Commission has 
prepared a helpful booklet, “How To Identify and Resolve Radio/
TV Interference Problems.” This booklet is available from the U.S. 
Government Printing Office, Washington, D.C. 20402. Please specify 
stock number 004-000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the 
party responsible for compliance could void the user’s authority to 
operate the equipment.

9

wxyz

6

mno

3

def

#

7

pqrs

4

ghi

1

*

tone

8

tuv

5

jkl

2

abc

0

oper

redial

mem

store

flash

Base

Handset

SEE MARKING ON BOTTOM / BACK OF PRODUCT

RISK OF ELECTRIC SHOCK

      DO NOT OPEN

WARNING: TO

PREVENT FIRE OR

ELECTRICAL SHOCK

HAZARD, DO NOT

EXPOSE THIS

PRODUCT  TO RAIN

OR MOISTURE.

THE LIGHTNING

FLASH AND ARROW

HEAD WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU OF

“DANGEROUS

VOLTAGE” INSIDE

THE PRODUCT.

CAUTION: TO REDUCE THE

RISK OF ELECTRIC SHOCK, DO

NOT REMOVE COVER (OR

BACK). NO USER

SERVICEABLE PARTS INSIDE.

REFER SERVICING TO

QUALIFIED SERVICE

PERSONNEL.

THE EXCLAMATION

POINT WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU  OF

IMPORTANT

INSTRUCTIONS

ACCOMPANYING

THE PRODUCT.

CAUTION:

For example 

Memory location

Local access number of long distance company 

 

6

Authorization code (ID) 

 

7

Long distance phone number 

 

8

1. Pick up the handset.
2. Press mem button, then press number 6 for the memory location.
3. Press mem button, then press number 7 for the memory location.
4. Press mem button, then press number 8 for the memory location.
5. The number dials automatically. 
Flash
This feature is used to activate customer calling services available 
through your local phone company, such as Call Waiting. These 
services generally require an extra monthly fee. If you subscribe 
to any of these services, please refer to the phone company’s 
instructions on how to use flash. 
To answer an incoming call while having a conversation:
•  After you hear the Call Waiting tone, press and release the flash 

button. The first call is placed on hold while  the second call can be 
answered.

To return to your first call and put the second call on hold:
•  Press and release flash again. The first call can continue while the 

second call is put on hold.

Temporary Tone Dialing
This feature is useful only if you have pulse dialing service. 
Temporary Tone Dialing enables pulse (rotary) service phone users to 
access touch-tone services offered by banks, credit card companies, 
etc. For example, when you call your bank you may need to enter 
your bank account number. Temporarily switching to Touch Tone 
mode allows you to send your number.
1. Dial the telephone number and wait for the line to connect.
2. When your call is answered, press the *tone button on the handset 

number pad to temporarily change from PULSE dialing to TONE 
dialing.

3. Follow the automated instructions to get the information you 

need.

4. Hang up the handset and the phone automatically returns to 

PULSE (rotary) dialing mode. 

Caller ID (CID)

IMPORTANT: In order to use this unit’s Caller ID 

features, you must subscribe to either the standard 

Name/Number Caller ID Service or Call Waiting Caller 

ID Service. To know who is calling while you are on the 

phone, you must subscribe to Call Waiting Caller ID 

Service.

This unit receives and displays information transmitted by your local 
phone company. This information can include the phone number, 
date, and time; or the name, phone number, date, and time. 

Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your 
phone company; if you receive an incoming call and you are already 
on the phone, a beep indicates the presence of a Call Waiting call 
on the line. Only the handset that is in use at the time of the call will 
display and store the Call Waiting Caller ID information.
•  When you hear the call waiting beep in the handset receiver, press 

the flash button to put the current call on hold and answer the 
incoming call. Press flash again to return to the original call.

Receiving CID Records
When you receive a call, the Caller ID information is transmitted 
between the first and second ring. The Caller ID information appears 
on the display while the phone rings, giving you a chance to monitor 
the information and decide whether or not to answer the call.
Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone’s Caller ID 
memory stores the data for the 50 most recent calls you received so 
you can see who called while you were unavailable. When the 51st 
call is received, the oldest Caller ID record (1st call) is automatically 
deleted.
You may review the stored information at any time. Calls received 
since your last review show as 

NEW in the display. 

Reviewing CID Records
•  Press either the review up or review down button to view the 

newest call record.

•  Press the review down button to scroll through the call records 

from the most recent to the oldest.

•  Press the review up button to scroll through the call records from 

the oldest to the newest.

•  When all of the messages are viewed, 

START/END appears in the 

display.  

Deleting CID Records
1. To delete the record showing in the display, press the delete button 

once. 

2. To delete all records while reviewing, press and hold the delete 

button until 

ERASE ALL? shows in the display.

3. Press the delete button to delete all CID records. 
Dialing Back
When reviewing Caller ID records, you may dialback the phone 
numbers shown on the display by pressing the dial button. 
If you programmed your local area code in the setup menu
1. Use the review up and down buttons to display the number you 

want to dial. 

Model 29263
16043750 (Rev. 1 Dom E/S) 
06-37  
Printed in China

Thomson Inc.

10330 North Meridian Street

Indianapolis, IN 46290

© 2006 Thomson Inc. 

Trademark(s) ® Registered

Marca(s) Registrada(s)

+

-

+

-

+

-

+

-

Battery 

compartment 

door

Current time

Current date

Caller ID name

Caller ID number

New calls

Model 29263 Series

10-Number Memory

Caller ID Telephone 

User’s Guide

redial 

button

9

wxyz

6

mno

3

def

#

7

pqrs

4

ghi

1

*

tone

8

tuv

5

jkl

2

abc

0

oper

redial

mem

store

flash

mem 

(memory 

button)

delete

dial

options

review

store 

button

flash 

button

delete 

button

options 

button

dial 

button

review  

button

display

volume 

switch

• If you see a number with 7 digits (i.e. 555-1234), then the call 

was received from within your area code. However, this does not 
guarantee the call is a local call.

•  If you see a number with 10 digits (i.e. 234-555-1234), then the 

call received was not from your area code.

2. Press the dial button and the display shows 

PICKUP or ADJ. A 10 

second timer will also start in the upper right side of the display, 
letting you know the time remaining until the unit returns to the 
summary screen. If you adjust the number to be dialed, the timer 
will reset after each adjustment.

3. To adjust the phone number, press the dial button. For instance, 

a 7-digit local number sometimes cannot be dialed because 
it requires a 10-digit or 11-digit format. Press the dial button 
repeatedly to scroll through the 7, 10, and 11-digit numbers.

7-digits:  7-digit telephone number (i.e. 555-5555)
10-digits:  3-digit area code + 7-digit telephone number (i.e. 425-

555-5555)

11-digits: long distance code 1 + 3-digit area code + 7-digit 

telephone number (i.e. 425-555-5555)

4. To dial the displayed number, pick up the handset before the timer 

reaches 0. 

NOW DIALING shows in the display and the number is 

dialed. 

If you did not program your local area code in the setup menu
1. Use the review up and down buttons to display the number you 

want to dial. You will only see 10-digit numbers (i.e. 234-555-1234).

2. See steps 2 through 4 in the above section to complete the 

dialback sequence.

NOTE: IF PICKUP PHONE shows on the display, no other 

changes to the number can be made. The information 

sent from the telephone company is known to be a 

valid number to dial back (available only in limited 

areas). Once you pickup the phone, the number is 

automatically dialed.

Caller ID Display Messages
The following special messages indicate the status of a message or 
the unit:
NO CALLS 

The caller memory is empty.

UNKNOWN CALLER  The incoming call does not have Caller ID 

service or their service area is not linked to 
yours. If 

UNKNOWN CALLER appears along 

with a calling number, the name information for 
that number is not available.

 

Battery power level is low. Please replace 
the batteries as soon as possible in order to 
maintain Caller ID operation.

BLOCKED CALL 

The incoming caller  is registered as “Private 
Number” and Caller ID information is withheld.

START/END 

You are at the beginning or the end of the 
Caller ID  
memory log.

Troubleshooting Tips
No Dial Tone

• Check installation- make sure that all connections are secure 

and not damaged.

• Check the hook switch: It should be fully extended when the 

handset is lifted from the cradle.

• Disconnect the base from the modular phone jack and connect 

another phone to the same jack. If there is no dial tone on the 
second phone, the problem might be your wiring or local service. 

No Display

• Replace the batteries.
• Make sure the batteries are properly installed.

No Information is Displayed After the Phone Rings

• You must be subscribed to Caller ID service from your local 

telephone company in order to receive Caller ID records.

• Wait for the second ring - Caller ID information appears after the 

second ring.

Phone Does Not Ring

• Make sure the ringer switch is ON.
• You may have too many extension phones on your line. Try 

unplugging some extension phones.

• Check for a dial tone. If there is no dial tone see solutions for “No 

Dial Tone.”

Incoming and Outgoing Voice Volume Low 

•  Are other phones off hook at same time? If so, this is normal 

condition as volume drops when additional phones are used at 
once.

Cannot Dial Out

• Make sure the TONE/PULSE dialing mode is set to the type of 

phone service you are subscribed to.

Service
If trouble is experienced with this equipment, for repair or warranty 
information, please contact customer service at 1-800-448-0329. If the 
equipment is causing harm to the telephone network, the telephone 
company may request that you disconnect the equipment until the 
problem is resolved.
This product may be serviced only by the manufacturer or its authorized 
service agents. Changes or modifications not expressly approved by 
Thomson Inc. could void the user’s authority to operate this product. For 
instructions on how to obtain service, refer to the warranty included in 
this guide or call customer service at 1-800-448-0329.
Or refer inquiries to:

Thomson Inc. 
Manager, Consumer Relations 
P O Box 1976 
Indianapolis, IN 46206

Attach your sales receipt to the guide for future reference or jot 
down the date this product was purchased or received as a gift. This 
information will be valuable if service should be required during the 
warranty period.
Purchase date  ________________________________________________
Name of store  ________________________________________________

Limited Warranty
What your warranty covers:

• Defects in materials or workmanship.

For how long after your purchase:

• One year, from date of purchase.
  (The warranty period for rental units begins with the first rental or 

45 days from date of shipment to the rental firm, whichever comes 
first.)

What we will do:

• Provide you with a new or, at our option, a refurbished unit. The 

exchange unit is under warranty for the remainder of the original 
product’s warranty period.

How you get service:

• Properly pack your unit. Include any cables, etc., which were 

originally provided with the product. We recommend using the 
original carton and packing materials.

• ”Proof of purchase in the form of a bill of sale or receipted invoice 

which is evidence that the product is within the warranty period, 
must be presented to obtain warranty service.” For rental firms, 
proof of first rental is also required. Also print your name and 
address and a description of the defect. Send via standard UPS or its 
equivalent to:

 

Thomson Inc. 

 

11721 B Alameda Ave. 

 

Socorro, Texas 79927

• Pay any charges billed to you by the Exchange Center for service not 

covered by the warranty.

• Insure your shipment for loss or damage. Thomson Inc. accepts no 

liability in case of damage or loss.

• A new or refurbished unit will be shipped to you freight prepaid.

What your warranty does not cover:

• Customer instruction. (Your Owner’s Manual provides information 

regarding operating instructions and user controls. Any additional 
information, should be obtained from your dealer.)

• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other 

products.

• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.

Product Registration:

• Please complete and mail the Product Registration Card packed 

with your unit. It will make it easier to contact you should it ever 
be necessary. The return of the card is not required for warranty 
coverage.

Limitation of Warranty:

• The warranty stated above is the only warranty applicable to this 

product. All other warranties, express or implied (including all implied 
warranties of merchantability or fitness for a particular purpose) 
are hereby disclaimed. No verbal or written information given by 
Thomson Inc., its agents, or employees shall create a guaranty or in 
any way increase the scope of this warranty.

• Repair or replacement as provided under this warranty is the 

exclusive remedy of the consumer. Thomson Inc. shall not be liable 
for incidental or consequential damages resulting from the use of 
this product or arising out of any breach of any express or implied 
warranty on this product. This disclaimer of warranties and limited 
warranty are governed by the laws of the state of Indiana. Except 
to the extent prohibited by applicable law, any implied warranty of 
merchantability or fitness for a particular purpose on this product is 
limited to the applicable warranty period set forth above.

How state law relates to this warranty:

• Some states do not allow the exclusion nor limitation of incidental 

or consequential damages, or limitations on how long an implied 
warranty lasts so the above limitations or exclusions may not apply 
to you.

• This warranty gives you specific legal rights, and you also may have 

other rights that vary from state to state.

If you purchased your product outside the USA:

• This warranty does not apply. Contact your dealer for warranty 

information.

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