GE Slimline 00021390 User's Manual

GE Telephone User's Manual - Slimline 00021390.
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Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid 

Compatibility.

Introduction
Your telephone is designed to give you flexibility in use and high 

quality performance. To get the most from your new telephone, 

we suggest that you take a few minutes right now to read 

through this instruction manual.

CAUTION: When using telephone equipment, 

there are basic safety instructions that should 

always be followed. Refer to the IMPORTANT 

SAFETY INSTRUCTIONS provided with this 

product and save them for future reference.

NOTE: This phone uses Touch-Tone dialing service 

only. For this telephone to function properly, you 

must use Touch-Tone service available through your 

local telephone company.

Before You Begin
Telephone Jack Requirements
To use this phone, you need an RJ11C type 

modular telephone jack, which might look like 

the one pictured here, installed in your home. If 

you don’t have a modular jack, call your local 

phone company to find out how to get one 

installed.
Important Installation Information

•  Never install telephone wiring during a lightning storm.
•  Never install telephone jacks in wet locations unless the jack is 

specifically designed for wet locations.

•  Never touch non-insulated telephone wires or terminals, 

unless the telephone line has been disconnected at the 

network interface.

•  Use caution when installing or modifying telephone lines.
•  Temporarily disconnect any equipment connected to the 

phone such as faxes, other phones, or modems.

Interference Information
This device complies with Part 15 of the FCC Rules. Operation is 

subject to the following two conditions: (1) This device may not cause 

harmful interference; and (2) This device must accept any interference 

received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits 

for a Class B digital device, pursuant to Part 15 of the FCC Rules. 

These limits are designed to provide reasonable protection against 

harmful interference in a residential installation.
Privacy of Communications may not be ensured when using this 

product.
This equipment generates, uses, and can radiate radio 

frequency energy and, if not installed and used in accordance 

with the instructions, may cause harmful interference to radio 

communications. However, there is no guarantee that interference 

will not occur in a particular installation.
If this equipment does cause harmful interference to radio or 

television reception, which can be determined by turning the 

equipment off and on, the user is encouraged to try to correct the 

interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for 

radio or television that is “receiving” the interference).

• Reorient or relocate and increase the separation between the 

telecommunications equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on 

a circuit different from that to which the receiving antenna is 

connected.

If these measures do not eliminate the interference, please 

consult your dealer or an experienced radio/television technician 

for additional suggestions. Also, the Federal Communications 

Commission has prepared a helpful booklet, “How To Identify and 

Resolve Radio/TV Interference Problems.” This booklet is available 

from the U.S. Government Printing Office, Washington, D.C. 20402. 

Please specify stock number 004-000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the 

party responsible for compliance could void the user’s authority to 

operate the equipment.

Model 29280  

Series Slimline 

Phone User’s Guide

Equipment Approval Information
Your telephone equipment is approved for connection to the Public 

Switched Telephone Network and is in compliance with parts 15 and 

68, FCC Rules and Regulations and the Technical Requirements for 

Telephone Terminal Equipment published by ACTA.
1  Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among 

other information, the US number and Ringer Equivalence Number 

(REN) for the equipment. You must, upon request, provide this 

information to your telephone company.
The REN is useful in determining the number of devices you may 

connect to your telephone line and still have all of these devices 

ring when your telephone number is called. In most (but not all) 

areas, the sum of the RENs of all devices connected to one line 

should not exceed 5. To be certain of the number of devices you 

may connect to your line as determined by the REN, you should 

contact your local telephone company.
A plug and jack used to connect this equipment to the premises 

wiring and telephone network must comply with the applicable 

FCC Part 68 rules and requirements adopted by the ACTA. A 

compliant telephone cord and modular plug is provided with this 

product. It is designed to be connected to a compatible modular 

jack that is also compliant. See installation instructions for details.
Notes  

• This equipment may not be used on coin service provided by the 

telephone company.

• Party lines are subject to state tariffs, and therefore, you may not 

be able to use your own telephone equipment if you are on a party 

line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent 

disconnection of your telephone from your line.

• If your home has specially wired alarm equipment connected to 

the telephone line, ensure the installation of this product does not 

disable your alarm equipment. If you have questions about what 

will disable alarm equipment, consult your telephone company or a 

qualified installer.

US Number is located on the cabinet bottom.

REN Number is located on the cabinet bottom.

2  Rights of the Telephone Company 

Should your equipment cause trouble on your line which may 

harm the telephone network, the telephone company shall, where 

practicable, notify you that temporary discontinuance of service 

may be required. Where prior notice is not practicable and the 

circumstances warrant such action, the telephone company may 

temporarily discontinue service immediately. In case of such 

temporary discontinuance, the telephone company must: (1) 

promptly notify you of such temporary discontinuance; (2) afford 

you the opportunity to correct the situation; and (3) inform you 

of your right to bring a complaint to the Commission pursuant 

to procedures set forth in Subpart E of Part 68, FCC Rules and 

Regulations.
The telephone company may make changes in its communications 

facilities, equipment, operations or procedures where such action 

is required in the operation of its business and not inconsistent 

with FCC Rules and Regulations. If these changes are expected to 

affect the use or performance of your telephone equipment, the 

telephone company must give you adequate notice, in writing, to 

allow you to maintain uninterrupted service.

Handset Layout

Modular 

telephone 

line jack

Wall plate

Troubleshooting Tips
No dial tone.

•  Press and release the hook switch. Check the hook switch: 

Does it fully extend when the handset is lifted from the cradle?

Phone doesn’t ring.

•  Make sure RINGER switch (located on the handset) is set to 

loud or low.

•  Are you using too many phones on one line? (The total REN 

of all phones on the same line should not be greater than 

the maximum REN for your calling area. See Equipment  

Approval Information). 

Other party cannot hear you.

•  Make sure phone cord is securely plugged in. 
•  Make sure extension phones are on the hook at the same time 

you’re using the phone. It is normal for the volume to drop 

when additional extension phones are used at the same time.

Phone “howls” when handset is placed near the base and handset 

volume level is too high.

•  This is normal feedback due to handset volume level being set 

to maximum.

General Product Care
To keep your telephone working and looking good, follow these 

guidelines:

•  Avoid putting the phone near heating appliances and 

devices that generate electrical noise (for example, motors or 

fluorescent lamps).

•  Do not expose to direct sunlight or moisture.
•  Avoid dropping and other rough treatment to the phone.
•  Clean with a soft cloth. 
•  Never use a strong cleaning agent or abrasive powder 

because this will damage the finish.

•  Retain the original packaging in case you need to ship the 

phone at a later date.

Warranty Assistance
If trouble is experienced with this equipment, for warranty 

information, please contact customer service at 

1-800-448-0329.  

If the equipment is causing harm to the telephone network, 

the telephone company may require that you disconnect the 

equipment until the problem is resolved.
Any unauthorized repairs, changes or modifications not expressly 

approved by Thomson Inc. could void the user’s authority 

to operate this product.  For instructions on how to obtain a 

replacement unit, refer to the warranty included in this guide or 

call customer service at 

1-800-448-0329.

Or refer inquiries to:

Thomson Inc. 

Manager, Consumer Relations 

P O Box 1976 

Indianapolis, IN 46206

Attach your sales receipt to this booklet for future reference or 

jot down the date this product was purchased or received as a 

gift. This information will be valuable if service should be required 

during the warranty period.

Purchase date 

Name of store

Receiver 

volume 

switch

Model 29280

00021390 (Rev. 1 Dom E/S)

08-05

Printed in China

Thomson Inc.

101 West 103rd St.

Indianapolis, IN 46290-1102

© 2008 Thomson Inc. 

Trademark(s) ® Registered

Marca(s) Registrada(s)

Ringer 

volume 

switch

redial 

(button)

flash

(button)

Visit the GE website at:  www.GE.com/phones

Installing the Phone
Your telephone should be placed on a level surface such as a 

desk or table top, or you can mount it on a wall. A desktop/wall 

mounting pedestal is built into the base of the phone.
1.  Slide the RINGER volume switch (on the handset) to the 

desired volume.

2.  Set the receiver volume switch (on the handset) to the desired 

listening volume.

3.  Plug the telephone line cord into a modular wall phone jack.
4.  Store the extra cord in the grooves in the base.

Wall Mount Installation
Your telephone may also be mounted on a wall plate (not 

included).

NOTE: To prevent the handset from falling out of 

the cradle while the phone is hanging on the wall, 

you must reverse the handset hook (located on the 

base).

1.  Push the handset hook up and out of the slot on the base with 

your thumb, rotate the hook 180°, and replace it back in the 

slot.

2.  Plug the telephone line cord into a modular wall phone jack.
3.  Slip the mounting holes on the base over the wall plate 

posts and firmly slide the unit down into place (wall plate not 

included).

Limited Warranty
What your warranty covers:

• Defects in materials or workmanship.

For how long after your purchase:

• One year, from date of purchase. 

(The warranty period for rental units begins with the first rental 

or 45 days from date of shipment to the rental firm, whichever 

comes first.)

What we will do:

• Provide you with a new unit. The exchange unit is under 

warranty for the remainder of the original product’s warranty 

period.

How you get service:

• Properly pack your unit. Include any cables, etc., which were 

originally provided with the product. We recommend using the 

original carton and packing materials.

• ”Proof of purchase in the form of a bill of sale or receipted 

invoice which is evidence that the product is within the 

warranty period, must be presented to obtain warranty 

service.” For rental firms, proof of first rental is also required.  

Also print your name and address and a description of the 

defect. Send via standard UPS or its equivalent to:

   

Thomson Inc. 

 

11721 B Alameda Ave. 

 

Socorro, Texas 79927

• Insure your shipment for loss or damage. Thomson Inc. accepts 

no liability in case of damage or loss.

• A new will be shipped to you freight prepaid.

What your warranty does not cover:

• Customer instruction. (Your Owner’s Manual provides 

information regarding operating instructions and user controls. 

Any additional information, should be obtained from your 

dealer.)

• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other 

products.

• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.

Product Registration:

• Please visit www.ge.com/phones to register your unit. It will 

make it easier to contact you, should it ever be necessary. 

Registration is not required for warranty coverage.

Limitation of Warranty:

•  THE WARRANTY STATEd ABOVE IS THE ONLY WARRANTY 

APPLICABLE TO THIS PROdUCT. ALL OTHER WARRANTIES, 

ExPRESS OR IMPLIEd (INCLUdING ALL IMPLIEd WARRANTIES 

OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR 

PURPOSE) ARE HEREBY dISCLAIMEd. NO VERBAL OR 

WRITTEN INFORMATION GIVEN BY THOMSON INC., ITS 

AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN 

ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.

•  REPAIR OR REPLACEMENT AS PROVIdEd UNdER THIS 

WARRANTY IS THE ExCLUSIVE REMEdY OF THE CONSUMER.  

THOMSON INC. SHALL NOT BE LIABLE FOR INCIdENTAL OR 

CONSEqUENTIAL dAMAGES RESULTING FROM THE USE OF 

THIS PROdUCT OR ARISING OUT OF ANY BREACH OF ANY 

ExPRESS OR IMPLIEd WARRANTY ON THIS PROdUCT. THIS 

dISCLAIMER OF WARRANTIES ANd LIMITEd WARRANTY ARE 

GOVERNEd BY THE LAWS OF THE STATE OF INdIANA. ExCEPT 

TO THE ExTENT PROHIBITEd BY APPLICABLE LAW, ANY 

IMPLIEd WARRANTY OF MERCHANTABILITY OR FITNESS FOR 

A PARTICULAR PURPOSE ON THIS PROdUCT IS LIMITEd TO 

THE APPLICABLE WARRANTY PERIOd SET FORTH ABOVE.

How state law relates to this warranty:

• Some states do not allow the exclusion nor limitation of 

incidental or consequential damages, or limitations on how 

long an implied warranty lasts so the above limitations or 

exclusions may not apply to you.

• This warranty gives you specific legal rights, and you also may 

have other rights that vary from state to state.

If you purchased your product outside the USA:

• This warranty does not apply. Contact your dealer for warranty 

information.

Telephone Operation
Redial
This unit redials up to 32 digits. To automatically redial the last 

number you called:
1.  Pick up the handset and wait for a dial tone.
2.  Press the 

redial button.

Flash
Press the 

flash button to activate custom calling services such as 

call waiting or call transfer. Custom calling services are provided 

by the phone company. 
Receiver Volume
You may control the listening level with the volume switch on the 

bottom of the handset. It has 3 levels: lo, mid, and high.
Ringer Volume
You may control the ringer volume level with the switch located 

below the redial button on the handset.

    = ringer tone will be loud
     = ringer tone will be low
   = telephone will not ring

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