RCA 25951 Series User's Manual

RCA Answering Machine User's Manual - 25951 Series.
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For 

Model 25951xx2 there will be ONE additional handset, charge cradle, belt clip, 

battery pack and cover than shown above.
For 

Model 5951xx3 there will be TWO additional handsets, charge cradles, belt clips, 

battery packs and covers than shown above.
Telephone Jack Requirements

To use this phone, you need an RJ11C type modular telephone 

jack, which might look like the one pictured here, installed in 

your home. If you don’t have a modular jack, call your local 

phone company to find out how to get one installed.

Model 25951 Series

5.8 GHz Cordless  

Handset Speakerphone 

Answering System 

User’s Guide

Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone Network and 

is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for 

Telephone Terminal Equipment published by ACTA.
1  Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the US number 

and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this 

information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and 

still have all of these devices ring when your telephone number is called. In most (but not all) areas, 

the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the 

number of devices you may connect to your line as determined by the REN, you should contact your 

local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must 

comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant 

telephone cord and modular plug is provided with this product. It is designed to be connected to a 

compatible modular jack that is also compliant. See installation instructions for details.
Notes  
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone 

equipment if you are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your telephone 

from your line.

• If your home has specially wired alarm equipment connected to the telephone line, ensure the 

installation of this product does not disable your alarm equipment. If you have questions about 

what will disable alarm equipment, consult your telephone company or a qualified installer.

US Number is located on the cabinet bottom.

REN Number is located on the cabinet bottom.

2  Rights of the Telephone Company 

Should your equipment cause trouble on your line which may harm the telephone network, the 

telephone company shall, where practicable, notify you that temporary discontinuance of service 

may be required. Where prior notice is not practicable and the circumstances warrant such 

action, the telephone company may temporarily discontinue service immediately. In case of such 

temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary 

discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right 

to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC 

Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations 

or procedures where such action is required in the operation of its business and not inconsistent with 

FCC Rules and Regulations. If these changes are expected to affect the use or performance of your 

telephone equipment, the telephone company must give you adequate notice, in writing, to allow you 
to maintain uninterrupted service.

4.  Insert the battery pack.
5.  Close the battery compartment by pushing the door up until it snaps into place.
Base Station

1.  Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and 

place  your cordless telephone on a level surface, such as a desktop or tabletop, or 

you may mount it on the wall.

Voice Time/Day Stamp

1.  Make sure the answering system is 

ON.

2.  Press and hold the day/check button on the base to set the day of the week.
3.  Press and hold the hour button on the base to set the hour (a.m. or p.m.). Example: 

12AM, 1AM, or 12PM, 1PM.

4.  Press and hold the min button on the base to set the minute. The time advances in 

5-minute intervals, or tap and release to advance in 1 minute intervals.

Speaker Volume

Use the speaker volume (- / +) buttons to adjust speaker volume on the base to a 

comfortable level. L1 is the minimum speaker volume and L8 is the maximum.
Recording the Outgoing Announcement

For best results when recording, you should be about nine inches from the microphone, 

and eliminate as much background noise as possible.
1.  Make sure the answering system is 

ON.

2.  Press and hold the announce button on the base.
3.  Begin speaking after you hear the beep.
4.  Release the button when you finish your announcement.

NOTE: If you choose not to record an outgoing announcement, 

a default announcement plays instead. To return to the default 

announcement after you have recorded your own outgoing 

announcement, press the announce button and release it when you 

hear the beep.

Sample Outgoing Announcement
Hi, this is (use your name here), I can’t answer the phone right now, so please leave your name, 

number and a brief message after the tone, and I’ll get back to you.  Thanks.
Reviewing the Announcement

Press and release the announce button to review your outgoing announcement.
Rings to Answer

Use the RINGS TO ANSWER switch on the back of the base to set the number of times 

you want the phone to ring before the answering system answers the call. You may 

choose 3 rings, 5 rings, or  TOLL SAVER (TS).

NOTE: If you select Toll Saver (TS) the unit answers after the 3rd ring 

if there ARE new messages, OR the unit answers after the 5th ring if 

there ARE NO new messages.

Handset Setup
There are eight programmable menus available: Language, Handset Name, Area Code, 

Ringer Volume, Ringer Tone, Tone/Pulse, Transfer and Default Setting.
During programming, you may press the MENU/Mute button at any time to go to the 

next option. To exit the menu, keep the previous setting and return to the standby 

mode, press the *EXIT/TONE button.
Display Language

1.  Press the MENU/Mute button until 41ENG 2FRA 3ESP shows in the display. 1ENG is 

the default.

2. Use the cid/vol ( - or + ) button or the touch-tone pad  on the handset to enter 

your selection.

3.  Press MENU/Mute again to save.
Handset Name

1.  Press the MENU/Mute button until  ENTER NAME shows in the display. HANDSET 1 is 

the default.

2. Use the touch-tone pad to enter the name (up to 15 characters). More than one 

letter is stored in each of the number keys. For example, to enter the name Bill 

Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter 

I. Press the 5 key 3 times for the letter L. Wait for one second. Press the 5 key 3 

times for the second letter L. Press the 1 key to insert a space between the L and 

the S. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; 

press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 

key twice for the letter H.

NOTE: If you make a mistake, use the DELETE/Channel button to 

backspace and delete one character at a time.

3.  Press MENU/Mute again to save.
Local Area Code

1.  Press the MENU/Mute button until AREA CODE - - - shows in the display. - - - is 

the default. 

2. Use the touch-tone pad on the handset to enter your three digit area code.
3.  Press MENU/Mute again to save.

NOTE: If you make a mistake, press the DELETE/Channel button to 

erase a wrong number.

Ringer Volume

1.  Press the MENU/Mute button until RINGER 41 HIGH shows in the display.  

1 HIGH is the default.

2. Use the cid/vol ( - or + ) button or the touch-tone pad on the handset to scroll  

to 1 HIGH, 2 LOW, or 3 OFF.

3.  Press MENU/Mute to save.

NOTE: If you turn the ringer OFF, RINGER OFF shows on the display.

Ringer Tone

You can choose from either ringtones (01-03) or melodies (04-13).
1.  Press the MENU/Mute button until RINGER TONE 401 shows in the display.  

01 is the default.

2. Use the cid/vol ( - or + ) button on the handset to select from 01 to 13.
3.  Press MENU/Mute to save.
Tone/Pulse

1.  Press the MENU/Mute button until 41 TONE   2 PULSE shows in the display.  

TONE is the default.

2. Use the cid/vol ( - or + ) button or the touch-tone pad on the handset to scroll  

to 1 TONE or 2 PULSE.

3.  Press MENU/Mute to save.
Transfer ON/OFF

In order to use the Call Transfer feature (applicable ONLY with additional handsets), you 

must have the Transfer ON/OFF set to ON through the menu of each handset. 
1). Press the MENU/Mute button until TRANSFER 41OFF shows in the display. 1OFF is 

the default.

2) Use the cid/vol (- or +) button or the touch tone pad on the handset and select 2ON.
3) Press MENU/Mute again to save..
Default Setting

1.  Press the MENU/Mute button until DEFAULT 4NO shows in the display. NO is  

the default.

2.  Use the cid/vol ( - or + ) button on the handset to scroll to YES or NO.
3. Press MENU/Mute to save. You will hear a confirmation tone.
Cordless Phone Basics

Charge/In Use Indicator

The phone is 

ON when the TALK/CALL BACK indicator on the handset and the charge/in use 

indicator on the base is lit. The handset and base indicators flash when you receive a cal .
Answering a Call

1.  When the phone rings, pick up the handset and press the TALK/CALL BACK or 

SPEAKER button.

2.  When finished, press the TALK/CALL BACK or SPEAKER button again or place the 

handset on the base cradle to hang up.

Making a Call

1.  Pick up the handset and press the TALK/CALL BACK or SPEAKER button. Wait for the 

dial tone. The call timer starts counting minutes and seconds in the display.

2.  Dial a telephone number.
3.  When finished, press the TALK/CALL BACK or SPEAKER button again or place the 

handset on the base cradle to hang up.

NOTE: In case of power failure, the handset may display 

UNAVAILABLE when  the TALK/CALL BACK or SPEAKER button is 

pressed. You must then place the handset on the main base for 20 

seconds to reset the unit.

Pre-dialing

1.  Make sure the phone is 

OFF (not in TALK mode).

2.  Dial a telephone number (the number you dial shows in the display).

NOTE: If you make a mistake dialing the number, use the DELETE/

Channel button to backspace and erase the wrong number, and 

enter the correct number.

3.  Press the TALK/CALL BACK or SPEAKER button on that handset. The number 

automatically dials and the call timer starts counting the minutes and seconds in the 

display.

4.  When finished, press the TALK/CALL BACK or SPEAKER button again to hang up.

NOTE : You may enter up to 32 pre-dial digits.

Redial

While the phone is 

ON (in TALK or SPEAKERPHONE mode), press the Redial button to 

redial the last number you dialed (up to 32 digits).
   

- OR -

While the phone is 

OFF (in standby mode), press the Redial button and then the  

TALK/CALL BACK or SPEAKER button to redial the last number.

Flash

Use the FLASH/answerer/Call wait button to activate custom calling services such as 

call waiting, which are available through your local phone company.

TIP: Do not use the TALK/CALL BACK button to activate custom 

calling services such as call waiting  or you’ll hang up the phone.

Channel Button

While talking on the phone, it may be necessary for you to manually change the 

channel to improve reception and reduce noise or static on the line. Press and release 

the DELETE/Channel button to move to the next clear channel.
Exit

Press the *EXIT/TONE button to cancel any command you initiated.

Page

This feature assists in locating a misplaced handset.
Press the page button on the base. The handset beeps continuously for about 2 

minutes until you press the TALK/CALL BACK button on the handset or the page button 

on the base.

NOTE: You may still page the handset when the ringer is off.

Ringer high/low/off Shortcut 

Apart from the setting in the main menu, there is a shortcut to set the ringer. Make sure 

the phone is 

OFF (not in talk mode).

1. Press the  #RINGER/PAUSE button to go to the RINGER VOLUME menu.  

RINGER 41HIGH shows in the display. 1HIGH is the default.

2. Use the cid/vol ( - or +) button or the touch-tone pad on the handset to scroll to 

1HIGH, 2LOW or 3OFF.

3. Press the #RINGER/PAUSE button to save your selection. You will hear a confirmation 

tone.

Volume

When the phone is 

ON (in TALK or SPEAKERPHONE mode) press the  cid/vol ( - or + ) 

button to adjust the listening level. Choose from four volume settings. VOL 1 is the 

lowest volume and VOL 4 is the highest volume.
Mute

Use mute during a phone conversation to speak privately and off-line with a third party.
1.  Press the MENU/Mute button. MUTE shows in the display. The party on the telephone 

will not hear you.

2.  Press the MENU/Mute button when finished.
Switching between the Speakerphone and 

Handset

1. If you are using the handset earpiece and want to switch to the speakerphone, press 

the SPEAKER button, you can then press SPEAKER button again to end conversation.

2. If you are using the speakerphone and want to switch to the handset earpiece, press 

the TALK/CALL BACK button, you can then press the TALK/CALL BACK button again to 

end conversation.

Temporary Tone

The feature is useful only if you have pulse (rotary) service. Temporary Tone Dialing 

enables pulse (rotary) service phone users to access touch tone services offered by 

banks, credit card companies, etc. For example, when you call your bank you may need 

to enter your bank account number. Temporarily switching to touch tone mode allows 

you to send your number.
1.  Dial the telephone number and wait for the line to connect.
2.  When your call is answered, press the *EXIT/TONE button on the handset to 

temporarily change from pulse dialing to tone dialing.

3.  Follow the automated instructions to get the information you need.
4.  Hang up the handset and the phone automatically returns to pulse (rotary)  

dialing mode.

Caller ID (CID)

IMPORTANT: In order to use this unit’s Caller ID features, you must 

subscribe to either the standard Name/Number Caller ID Service or 

Call Waiting Caller ID Service. To know who is calling while you are 

on the phone, you must subscribe to Call Waiting Caller ID Service.

This unit receives and displays information transmitted by your local phone company. 

This information can include the phone number, date, and time; or the name, phone 

number, date, and time. 

Introduction

CAUTION: When using telephone equipment, there are basic 

safety instructions that should always be followed. Refer to the 

IMPORTANT SAFETY INSTRUCTIONS provided with this product 

and save them for future reference.

IMPORTANT: Because cordless phones operate on electricity, you 

should have at least one phone in your home that isn’t cordless, in 

case the power  in your home goes out.

Before You Begin
Parts Checklist 
(for 25951xx1 model)

Make sure your package includes the items shown here.

ATLINKS USA, Inc.

10330 North Meridian Street

Indianapolis, IN 46290

© 2006 ATLINKS USA, Inc. 

Trademark(s) ® Registered

Marca(s) Registrada(s)

Model 25951 

00007110 (Rev. 0 Dom E) 

05-49 

Printed in China

Installation 

Digital Security System

Your cordless phone uses a digital security system to protect against false ringing, 

unauthorized access, and charges to your phone line.

INSTALLATION NOTE:  Some cordless telephones operate at 

frequencies that may cause or receive interference with nearby 

TVs, microwave ovens, and VCRs. To minimize or prevent such 

interference, the base of the cordless telephone should not be 

placed near or on top of a TV, microwave ovens, or VCR. If such 

interference continues, move the cordless telephone farther away 

from these appliances.
Certain other communications devices may also use the 5.8 GHz 

frequency for communication, and, if not properly set, these 

devices may interfere with each other and/or your new telephone. 

If you are concerned with interference, please refer to the owner’s 

manual for these devices on how to properly set channels to avoid 

interference. Typical devices that may use the 5.8 GHz frequency 

for communication include wireless audio/video senders, wireless 

computer networks, multi-handset cordless telephone systems, and 

some long-range cordless telephone systems.

Important Installation Guidelines

•  Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave 

ovens, heating appliances and direct sunlight.

•   Avoid areas of excessive dust, moisture and low temperature.
•   Avoid other cordless telephones or personal computers.
•  Never install telephone wiring during a lightning storm.
•  Never install telephone jacks in wet locations unless the jack is specifically 

designed for wet locations.

•  Never touch non-insulated telephone wires or terminals, unless the telephone line 

has been disconnected at the network interface.

•  Use caution when installing or modifying telephone lines.

Handset Layout

Modular 

telephone 

line jack

Wall plate

SEE MARKING ON BOTTOM / BACK OF PRODUCT

RISK OF ELECTRIC SHOCK

      DO NOT OPEN

WARNING: TO

PREVENT FIRE OR

ELECTRICAL SHOCK

HAZARD, DO NOT

EXPOSE THIS

PRODUCT  TO RAIN

OR MOISTURE.

THE LIGHTNING

FLASH AND ARROW

HEAD WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU OF

“DANGEROUS

VOLTAGE” INSIDE

THE PRODUCT.

CAUTION: TO REDUCE THE

RISK OF ELECTRIC SHOCK, DO

NOT REMOVE COVER (OR

BACK). NO USER

SERVICEABLE PARTS INSIDE.

REFER SERVICING TO

QUALIFIED SERVICE

PERSONNEL.

THE EXCLAMATION

POINT WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU  OF

IMPORTANT

INSTRUCTIONS

ACCOMPANYING

THE PRODUCT.

CAUTION:

Base

Handset

Belt

clip

Telephone 

line cord

AC power 

adaptor

Handset 

battery pack

Battery 

compartment 

cover

Time

Date

Number of calls

Caller ID name

Caller ID phone number

Storing CID Records (In CID Memory)

If you are not at home or cannot answer, your telephone’s Caller ID memory stores the 

data for the 40 most recent calls you received so you can see who called while you 

were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is 

automatically deleted.
You may review the stored information at any time. Calls received since your last review 

show as 

NEW in the display. Calls that have not been previously reviewed but were 

received from the same number more than once show as 

REPT in the display.

Reviewing CID Records

As calls are received and stored, the display is updated to let you know how many calls 

have been received. To scroll CID records:
1.  Make sure the phone is 

OFF (not in talk mode).

2.  Press the cid/vol (-) button to review the newest CID record.
3.  Press the cid/vol (+) button to review the oldest CID record first.
Dialing a CID Number

1.  Make sure the phone is 

OFF (not in TALK mode). 

2.  Use the  cid/vol  ( - or + )  button to display the desired record. 
3.  Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.

NOTE: Depending on (a) how the incoming caller’s phone number is 

formatted when it is received, and (b) whether or not you previously 

pre-programmed your local area code into the set up menu, you 

may need to adjust the format of the incoming caller’s stored phone 

number before making the call, press the FORMAT/Transfer button 

to adjust the number, and try again

Available formats include:
Number of digits  

Explanation  

Example

Eleven digits 

long distance code “1 ” 

1-317-888-8888

 

+3-digit area code

 

+7-digit telephone number.

Ten digits 

3-digit area code + 

317-888-8888

 

7-digit telephone number.

Seven digits 

7-digit telephone number. 

888-8888

Storing CID Records in Internal Memory

You may also store CID information in the phone’s internal memory. 

NOTE: It is important that you format CID records correctly BEFORE 

storing in internal memory as you cannot reformat CID records 

stored in memory.

1. Make sure the phone is 

OFF (not in talk mode).

2.  Use the cid/vol (- or +)  button to scroll to the desired CID record.
3.  Press the MEMORY button.
4.  Use the touch-tone pad to enter a memory location (0-9) to store the number in that 

memory location. You will hear a confirmation tone. 

NOTE: If the memory location is occupied, REPLACE MEMO? is 

displayed, and you must confirm replacement by pressing the 

MEMORY button.
NOTE: Press the *EXIT button once to keep the previous setting 

(making no changes) and return to the menu.
NOTE: If the selected CID record contains any information that is non-

numeric, the unit will not allow this record to transfer to the internal 

user memory. The handset will display UNABLE TO STORE.

To Replace a Stored CID Record

1.  Repeat steps 1 through 3 in Storing CID Records in Internal Memory. After you enter 

the memory location, REPLACE MEMO? shows in the display.

2. Press the Memory button again, and the new CID record replaces the old memory in 

that location. You will hear a confirmation tone.

Deleting a CID Record

1.  Make sure the phone is 

OFF (ot in TALK mode).

2.  Use the  cid/vol ( - or + ) button to display the CID record you want to delete.
3.  Press DELETE/Channel. The display shows DELETE CALL ID?
4.  Press DELETE/Channel again to erase the record and the next Caller ID record shows 

in the display. You will hear a confirmation tone.

NOTE: Press the *EXIT key to return to the standby mode.

Deleting All CID Records

1.  Make sure the phone is 

OFF (not in TALK mode).

2.  Use the  cid/vol ( - or + ) button to display any Caller ID record.
3.  Press and hold the DELETE/Channel button until DELETE ALL? shows in the display.
4.  Press DELETE/Channel again to erase all records. You will hear a confirmation tone. 

The display shows NO CALLS.

NOTE: Press the *EXIT key to return to the standby mode.

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 

(1) This device may not cause harmful interference; and (2) This device must accept any interference 

received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant 

to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful 

interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in 

accordance with the instructions, may cause harmful interference to radio communications. However, 

there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be 

determined by turning the equipment off and on, the user is encouraged to try to correct the interference 

by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is 

“receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications equipment and 

receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from that to which 

the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/

television technician for additional suggestions. Also, the Federal Communications Commission has 

prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is 

available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 
004-000-00345-4 when ordering copies.
Hearing Aid Compatibility (HAC)

This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing

Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. 

This equipment should be installed and operated with a minimum distance of 20 centimeters between 

the radiator and your body. This transmitter must not be co-located or operated in conjunction with any 

other antenna or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when 

used with the belt clip supplied with this product. Use of other accessories may not ensure compliance 
with FCC RF exposure guidelines

.

Base Layout

2.  Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the 

base and the other end into a modular jack.

3.  Plug the AC power converter into the electrical outlet and the DC connector into the 

jack on the bottom of the base.

4.  Place the handset in the base cradle. The charge/in use indicator turns on, verifying 

the battery is charging. The unit will take 20 seconds to register and verify its security 

code. READY shows in the display.

5.  Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge 

the phone, battery performance is compromised.

CAUTION: Use only the ATLINKS USA, Inc. 5-2512 power adapter 

that came with this unit. Using other power adapters may 

damage the unit.

Wall Mounting

1.  Turn the base over.
2.  Attach the wall mounting pedestal by first inserting the tabs on the open edge of 

the pedestal into the slots on the lower portion of the bottom of the base. Then push 

down and snap the pedestal into place.

3.  Slip the mounting holes (on the back of the base) over the wall plate posts, and slide 

the unit down into place. (Wall plate not included.)

NOTE : If desired, gather the extra telephone line and power adaptor 

cord and store inside the wall mounting pedestal.

Answering System Setup
This section shows you how to set up your answering system to receive incoming calls. 

Before you begin the set up process, you must turn on the answering system.
•  Press the answerer on/off button to turn the answering system on and off.  

The MESSAGES indicator lights when the answering system is on. The indicator blinks 

when you have new messages.

NOTE: The answering system displays “- -” when it is off.

Setting the Voice Prompt Language

The default voice prompt language is English.
To change the answering system’s voice prompt language, press and hold the skip 

button for two seconds. The unit announces “SELECCIONADO ESPANOL” (Spanish 

selected).

NOTE: To change to English, press and hold the skip button again for 

2 seconds. The unit announces “ENGLISH SELECTED”.
NOTE: In remote access mode, the system follows the selected 

language. The voice prompt language cannot be switched remotely.

Your new GE telephone system is EXPANDABLE  

up to a total of 4 handsets (by purchase of optional  

Model 25901 handset with charge cradle)

Wall mount 

bracket

0.723282s